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Get access to essential strategic content, in-depth reports, industry intelligence, and exclusive data.

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In a post-pandemic world, every business must be a digital business. This includes providing convenient, customer-first ecommerce experiences.
In this webinar, join Phillip Jackson, VP, Commerce at Rightpoint, as he shares examples of businesses innovating in the face of disruption including SealedAir, Accor Hotels, and HP.
You’ll learn:
 
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Mark Brohan is the Vice President, B2B and Market Research Development Digital Commerce 360 covering B2B ecommerce trends. Prior to his current role, Mark was vice president of research for Digital Commerce 360 and editor of Internet Retailer’s Top 500 Guide, Top500Guide.com and related research publications. Mark’s previous experience includes leading new print and web product business development for Faulkner & Gray were web publisher and editorial director for DM Review magazine and its two websites: DMReview.com and dataWarehouse.com. He was also the founding editor of various Faulkner & Gray technology magazines, including Internet Retailer. Mark earned a bachelor’s degree in secondary education and history from Western Michigan University and a master’s in journalism and public affairs from the American University.
As Global Head of Commerce Solutions at Rightpoint, Phillip acts as head of strategy, partnerships, and evangelism. He helps brands define goals, create strategies to meet those goals, and align tactics that drive results. With over 15 years of experience creating unique online customer experiences, he has both built and managed ecommerce for some of the world’s most recognizable brands. Phillip hosts the ecommerce podcast Future Commerce which boasts over 1 Million downloads.
79% of CX professionals believing the role of customer service to fuel business growth will become more important over the next three years
How to use ecommerce patterns to pinpoint how specific events lead to trends before they occur.
Copyright © 2022 Digital Commerce 360 | Vertical Web Media LLC
Copyright © 2022 Digital Commerce 360 | Vertical Web Media LLC

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